Chatbot embed code and widget setup
Customize the chatbot widget, configure allowed domains, copy the embed code, and verify the live website chatbot on desktop and mobile.
Design
Design
Use the widget page to customize colors, launcher label, bubble icon, avatar, welcome title, welcome message, position, and branding.
Domains
Domain access
Empty domain allowlists do not allow public access. Add production domains or explicitly allow any domain before publishing.
Install
Embed script
Verify
Verify the embed
- 1Open the published pageTest the public website URL, not only the builder preview or dashboard page.
- 2Check domain accessConfirm the exact live hostname is listed in chatbot domain settings before sending a message.
- 3Send a real questionConfirm the response uses approved knowledge, stores the conversation, and respects fallback behavior.
- 4Check mobileOpen the page on a small screen and confirm the launcher, panel, composer, and close control are usable.
Visitor
Visitor experience
The widget resumes prior visitor messages for the same session.
Suggested questions come from chatbot settings or training derived suggestions.
Widget chat supports one supported image attachment at a time.
Branding can be hidden only when the active plan allows it.